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Right of withdrawal

We are very sorry that you want to use the right of withdrawal. Precisely because we always try to provide the best possible service and inform you where necessary. Are you sure we can not help you with anything? Our helpdesk is happy to help you!

Rules right of withdrawal

Neostrada embraces this right and strives for the best possible service if you want to exercise the right of withdrawal. Important to know is that this right only applies under certain conditions and is not applicable for all our services. So you can't exercise the right of withdrawal if you want to undo a domain name registration.

Have you recently purchased a service with us and would you like to renounce it? Then contact us via [email protected]. We can only help you to cancel the service after you contact us via the address above. A cancellation therefore is not sufficient.

When canceling a product or service within 30 days and after contacting us via [email protected] we will not charge any costs.

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